Our Reviews

Here’s what our customers are saying about us!

From 387 reviews
J M
J M
I called O'brien garage doors and they came out the very next day, texted me a few minutes before they arrived and showed up on time. My tech came and fixed my door in under 15 minutes, but when he left the door started acting up again. I… read more
Response from business owner
Hi Jay! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Wednesday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Donald Bell Hicken
Donald Bell Hicken
Next day expert service. The repair was completed within an hour with useful recommendations for maintenance and possible replacement. Great company.
Response from business owner
Thank you kindly, Donald! We are more than happy to hear that your service experience with us yesterday was great. It was an absolute pleasure working with you. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Bill Wnek
Bill Wnek
They were quick to respond (SAME DAY!!)! Very knowledgeable and friendly. We'll be sticking with O'Brien!
Response from business owner
Thank you kindly, Bill! We are so happy to have been of assistance in replacing your garage door springs for you yesterday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Mark Ritter
Mark Ritter
Door stopped working on Sunday. They showed up Monday morning. Technician was prompt, friendly, and competent. He did a very thorough and fast job.
Response from business owner
Thank you kindly, Mark! We are so happy to hear your service experience with our technician on Monday was so great. We thank you for your time and business and it was such a pleasure replacing your garage door springs for you! Warm Regards, O'Brien Staff.
via Google
Amy Hicks
Amy Hicks
Very knowledgeable and helpful
Response from business owner
Thank you so much, Amy! We very much appreciate your time and business, and it was such a pleasure installing your garage door opener for you on Saturday. Warm Regards, O’Brien Staff.
via Google
Sherry More
Sherry More
Our garage door was really acting up badly. It became even temperamental, forcing us to do actions like returning inside the house to close it and delaying our departures from home. O’Brian sent to our home one of their best professionals … read more
Response from business owner
Thank you kindly, Sherry! We are so happy to hear you had such a great experience with our technician last month. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Kate Crumrine
Kate Crumrine
Did a good job. Looks great!
Response from business owner
Thank you so much, Kate! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you this month. Warm Regards, O’Brien Staff.
via Google
Brian Nicholson
Brian Nicholson
Responded within a couple of hours to free our trapped cars. Left side spring busted. All good now. Fixed fast. Very professional.
Response from business owner
Thank you kindly, Brian! It was such a pleasure installing your new garage door springs for you on Wednesday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful week! Warm Regards, O'Brien Staff.
via Google
Tom Leonard
Tom Leonard
O'Brien Garage Doors RecommendationI wish to share the exceptional customer experience I had when working with the O'Brien Garage Doors team. When I called to schedule an appointment for a "tune-up" of my garage door system, I was … read more
Response from business owner
Hi Tom! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you this month! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Paul Brusko
Paul Brusko
Emergency Service for our garage door on the FRI after Thanksgiving (11/24/23). Added $115 to the total service charge. Tech changed two garage door springs. After Tech departed and on about the 4th open/close cycle of the garage door, … read more
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leo bagley
leo bagley
The technician arrived on time, examined the door issues and explained the necessary solution. He was response and helpful to my questions.
Response from business owner
Hello Leo! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you on Wednesday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Barry Gaines
Barry Gaines
Have used O’Brien Garage 3 times now. Each call was answered within hours of my request and the service each time was phenomenal! All issues were taken care of during each visit and the service folks were highly personable and professional… read more
Response from business owner
Thank you kindly, Barry! We are more than happy to hear that your service experience with our team was great. It was an absolute pleasure working with you on Monday and over the years. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
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Elder Baldi
Elder Baldi
Very Professional and Knowledgeable
Response from business owner
Thank you so much, Elder! We very much appreciate your time and business, and it was such a pleasure working with you last week. Warm Regards, O’Brien Staff.
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John Altomari
John Altomari
Quick response to my call for service. Tech was very friendly and courteous and very neat in his work.
Response from business owner
Thank you so much, John! We very much appreciate your time and business, and it was such a pleasure installing your new garage door spring for you on Thursday. Warm Regards, O’Brien Staff.
via Google
Andrew R
Andrew R
Overall, I was very pleased with everything except perhaps the price. That said, I paid for a rapid repair and quality, so that's fine. If I had waited on a cheaper option, there's a chance the door opener would have burned out, costing me … read more
Response from business owner
Hi Andrew! Thank you so much for taking the time to leave all of your kind words regarding your recent service with us! We are so happy to have been of assistance with your recent garage door repair! We thank you as well for your fair rating given your concern. We take your feedback very seriously and will be reviewing it with our team in our next meeting. We are always aiming to keep our prices as low as possible for our customers! With the drastic increases in prices to operate in the last few years we are working hard to set proper price points that work for our customers and also ensure that we are able to cover the labor/fuel/parts/etc costs in order to remain in business which can be a little tricky. We thank you again very much for your time, your business, and hope to be of service with any garage door or opener needs you may have in the years to come!! Warm Regards, O'Brien Staff.
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William Ballard
William Ballard
Our Technician man was EXTREMELY nice had all the parts to fix our garage door and it was done in a timely manner.
Response from business owner
Thank you kindly, William! We are so happy to hear you had such a great experience with our technician on Friday. It was such a pleasure installing your new garage door springs for you! We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Gaffour Kosi
Gaffour Kosi
Well focused Person explained everything that needed care and completed the the work methodically.Smooth operation restored.
Response from business owner
Thank you kindly, Gaffour! We are so happy to hear your service experience with our technician was so great. We thank you for your time and business and it was such a pleasure replacing your garage door springs for you this month! Warm Regards, O'Brien Staff.
via Google
Amy Yang
Amy Yang
Technician Mike came out this afternoon and have my garage door fixed. He is very pleasant and he is the best. He even have my garage lights replaced with new bulbs. Thank you, Mike!
Response from business owner
Thank you kindly, Amy! We are so happy to hear you had such a great experience with our technician Mike today. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
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Joel V
Joel V
Done an amazing job!
Response from business owner
Thank you so much, Joel! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
Carolyn Cousler
Carolyn Cousler
Technician Mike is the best! He has been to our home twice since 2020 for garage repairs. He is very knowledgeable and thorough and educates me on proper maintenance. He works quickly and does a great job. He even offered to change a light … read more
Response from business owner
Thank you kindly, Carolyn! We are more than happy to hear that your service experience with Mike was great. It was an absolute pleasure replacing your garage door spring for you on Thursday. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
ps hunt
ps hunt
Knowledgeable and professional – gave us a full understanding of our door openers and what to expect in the future since they are aging.
Response from business owner
Thank you kindly, Susan! We are so happy to hear your service experience with us on Friday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Alonzo Webb
Alonzo Webb
Your Technician was Great, hopefully we will not need your service anytime soon but if so we will certainly call O’Brien
Response from business owner
Thank you so much, Alonzo! We very much appreciate your time and business, and it was such a pleasure working with you on Friday. Warm Regards, O’Brien Staff.
via Google
don allen
don allen
The visit was fine, the technician was polite and well informed on all matters, the only issue was that I told the initial person i needed to repair my wooden garage doors, they do not sell or repair wood doors so i was charged $54 for … read more
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Diana Gantt
Diana Gantt
I called O'Brien Garage door repair since one of the springs broke on our garage door. They sent a technician out to fix within a day. He replaced the other spring as well since that also showed signs of wear. We were pleased with their … read more
Response from business owner
Thank you kindly, Diana! We are so happy to hear your service experience with our technician on Tuesday was so great. It was an absolute pleasure replacing your garage door springs for you! We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Michael Mignone
Michael Mignone
Prompt service. Friendly, expert service technician. Excellent work.
Response from business owner
Thank you kindly, Michael! We are more than happy to hear that your service experience with our team was great. It was an absolute pleasure installing your new garage opener for you on Thursday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
William Foley
William Foley
The employee who came to fix our garage was timely and courteous and did an excellent job
Response from business owner
Thank you so much, William! We very much appreciate your time and business, and it was such a pleasure assisting you with your garage door needs. Warm Regards, O’Brien Staff.
via Google
gail shapiro
gail shapiro
Responded quickly. Diagnosed and fixed the issue.
Response from business owner
Thank you kindly, Gail! We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Joseph McAleer
Joseph McAleer
Technician was very professional. He answered all of my questions and was very courteous.
Response from business owner
Thank you kindly, Joseph! We are so happy to hear your service experience with us on Tuesday was so great. We thank you for your time and business and it was such a pleasure installing your new garage door for you! Warm Regards, O'Brien Staff.
via Google
Mike Wirshup
Mike Wirshup
Had new garage door opener installed. Quality work done. Very professional.
Response from business owner
Thank you kindly, Mike! We are so happy to have been of assistance in installing your new garage door opener for you on Thursday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Edward Lingelbach
Edward Lingelbach
Great experience with O’Brien Garage Doors in the Baltimore area! The technician Mike was on time and provided excellent customer service. Mike diagnosed and explained the issues with my garage door, and fixed the problem at a very fair … read more
Response from business owner
Thank you kindly, Edward! We are more than happy to hear that your service experience with Mike was so great. It was an absolute pleasure servicing your garage door for you yesterday! We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Wanda Bell
Wanda Bell
The issues with the garage door have been resolved. Thank you Aubrey for notified me to remedy the problem!
Response from business owner
Thank you kindly, Wanda! We are so happy to have been of assistance in resolving your garage door issues. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Rob King
Rob King
Great service performed under less-than-ideal circumstances! I would recommend my installer, Nick, to anyone who needed this sort of work.A little pricey, considering how quickly it went?Many thanks!
Response from business owner
Hello Rob! Thank you so very much for taking the time to leave kind words regarding your recent experience with us. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
S S-W
S S-W
Tech listened to our concerns and found the problem quickly. He addressed it satisfactorily- at least for now. This problem has occurred in the past- less than a year ago- so let's hope it is resolved. He was very pleasant and efficient.
Response from business owner
Hello S S-W! Thank you so much for taking the time to leave kind words regarding your recent service experience with us. It was such a pleasure working with you! While we are confident our technician worked out all issues he noted while at your residence, we would be happy to service your garage door for any of its future needs! We thank you for your time and business and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Mary Ann White
Mary Ann White
Very knowledgeable and professional.
Response from business owner
Thank you so much, Mary ann! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
dena Stoop
dena Stoop
Professional, knowledgeable, and they came on time and got the work done. I have trusted O'Brien for 20 + years and never been disappointed.
Response from business owner
Hello Dena! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us! We are so happy to have been of assistance in performing your garage door tune up for you. It has been such a pleasure working with you over the years and hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Barbara Rand
Barbara Rand
Was able to arrange appointment quickly. Technician was able to fix problem quickly and was very professionalWould definitely use this company again
Response from business owner
Thank you kindly, Barbara! It was such a pleasure installing your new garage door spring for you last month and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
john mckusker
john mckusker
Replaced broken cables and replaced both tension springs and pulleys. Nice job, timely and no hassles.
Response from business owner
Thank you kindly, John! It was such a pleasure installing your new garage door hardware for you on Thursday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Brent Dawkins
Brent Dawkins
Everything was great from start to finish. Georgia got me scheduled quickly and easily and Mike the technician got my issue fixed in a timely manner. Everything was great!
Response from business owner
Thank you kindly, Brent! We are more than happy to hear that your service experience with Mike and Georgia was great. It was an absolute pleasure assisting you with your garage door needs on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Drew Freas
Drew Freas
I have been using O'Brien for 6 or 7 years now. It finally came time to replace my 25-30 year old garage door. Mike was my service technician and is someone I have seen during previous maintenance visits. Mike did an incredible job making … read more
Response from business owner
Hi Drew! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Mike. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your new garage door for you on Thursday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Jim McCarthy
Jim McCarthy
Called when door hardware broke and door was stuck open with a bent track. Arrived within an hour. Had all the parts on the truck and the repair was completed within an hour of arriving. Great sevice, great repairman. Thank yo!
Response from business owner
Thank you kindly, Jim! We are so happy to hear your service experience with us on Friday was so great. We thank you for your time and business and it was such a pleasure assisting you with your bent garage door track! Warm Regards, O'Brien Staff.
via Google
Pradip Mitra
Pradip Mitra
Job well done
Response from business owner
Thank you so much, Pradip! We very much appreciate your time and business, and it was such a pleasure installing your new garage door for you this month. Warm Regards, O’Brien Staff.
via Google
Sue Palmisano
Sue Palmisano
O'Brien Garage Doors Service is the best!I recently had the pleasure of having a Service Tech (Mike) from O'Brien Garage Doors Service to repair two of my garage doors. Not only did he (Mike) quickly fix the problem, he also took the … read more
Response from business owner
Hi Sue! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Mike. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage doors for you today! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Eric Smith
Eric Smith
Great experience with getting a new garage door opener installed. Technician was very knowledgeable and helpful, in addition to arriving right on time. Thanks!
Response from business owner
Hello Eric! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you on Saturday! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Sybil Bruncheon
Sybil Bruncheon
O'Brien was prompt, meticulous, and thorough replacing our entire garage door system. We had issues with the original framing, design, and construction of our garage, and Joe was able to accommodate all the adjustments and variables. He was… read more
Response from business owner
Hi Sybil! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Joe. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Timothy Touzinsky
Timothy Touzinsky
On time, professional, did good work.
Response from business owner
Thank you so much, Timothy! We very much appreciate your time and business, and it was such a pleasure replacing your garage door springs for you last week. Warm Regards, O’Brien Staff.
via Google
Richard Lapat
Richard Lapat
Done well and quickly
Response from business owner
Thank you so much, Richard! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you yesterday. Warm Regards, O’Brien Staff.
via Google
Ruth Weisgerber
Ruth Weisgerber
Workman was knowledgeable, professional and performed job within a reasonable time frame.
Response from business owner
Thank you very kindly, Ruth! It was such a pleasure working with you yesterday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Amelita Enriquez
Amelita Enriquez
Glenn is very Professional and knowledgeable.He was able to answer all my concerns
Response from business owner
Thank you kindly, Amelita! It was such a pleasure installing your new garage door springs for you on Monday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Barbara Towery
Barbara Towery
Nicholas was Technian assigned to my home. Upon arrival he was very personable and a friendly smile.He noted the issue fixed and done.Because of this Technian I will be back for future needs.Thank you, O 'Brien Garage Doors & Nicholas
Response from business owner
Thank you kindly, Barbara! We are so happy to hear you had such a fantastic experience with our technician Nicholas. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Charles Briscoe
Charles Briscoe
On 10/05/2023, O'Brien Garage Doors Repair Specialists provided exceptional customer service. Kyle, the repair technician, worked in a timely and efficient manner in resolving the repair issues needed. I would highly recommend O'Brien for… read more
Response from business owner
Thank you kindly, Charles! We are more than happy to hear that your service experience with Kyle was so exceptional. It was an absolute pleasure performing your garage door tune-up for you on the 5th. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Tom Weinschenk
Tom Weinschenk
Garage doors were high quality at a fair price comparatively. Installer was personable and did high quality work.
Response from business owner
Thank you so much, Tom! We very much appreciate your time and business, and it was such a pleasure installing your new garage doors for you last week. Warm Regards, O’Brien Staff.
via Google
Noel Reitz
Noel Reitz
I had work done on three garage doors and everything went well.The price was fair, and the work was completed in a timely manner.All 3 doors are working well now. Awesome service!
Response from business owner
Thank you kindly, Noel! It was such a pleasure servicing your three garage doors for you on Saturday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
David Gold
David Gold
My technician Joe was very helpful, efficient and knowledgeable.
Response from business owner
Thank you kindly, David! We are so happy to hear that your service experience with Joe was great. It was such a pleasure replacing your garage door keypad for you on Thursday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Linda Weight
Linda Weight
Quick response and service, experienced technician. Came back to home within 24 hours for supplemental problem.
Response from business owner
Hello Linda! Thank you so very much for taking the time to leave kind words regarding your recent experience with us. It was such a pleasure working with you! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
james finney
james finney
As I'm sure most of you would agree, customer service is almost a thing of the past. Not at O'Brien! Making an appointment was a breeze & Mike, the specialist who came out, couldn't have been more willing & able to diagnose the problem … read more
Response from business owner
Thank you kindly, James! We are more than happy to hear that your service experience with Mike was so fantastic. It was an absolute pleasure servicing your garage door for you. We thank you for your time and business, and look forward to continuing to work with you for years to come! Warm Regards, O'Brien Staff.
via Google
Adam Tracy
Adam Tracy
Great experience with O'Brien Garage Doors. The technician walked me through my options patiently and helped me come to a good decision for our situation. He also noticed the door and hinges needed lubricating so did that while he was … read more
Response from business owner
Thank you kindly, Adam! We are so happy to hear you had such a great service experience with our technician earlier this month. It was such a pleasure providing regular maintenance care and installing your new garage door springs for you. We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Delores Mbah
Delores Mbah
I was happy with the promptness of the appointment and the work of the technician. The prices are high even with the coupon. Next time I will call to get other estimates.
Response from business owner
Thank you kindly, Delores! We are more than happy to hear that your service experience with our technician was great. It was an absolute pleasure installing your new garage door springs for you on Friday. Regarding our pricing structure, it is important to us that we are able to compensate the technician for his drive time, fuel charges, time, labor at the home, as well as parts required. Trained technicians require a certain level of compensation, which is what largely sets our price points and guarantees that we have knowledgeable technicians to come to your home and fix your door properly when you are in a bind. We very much appreciate your time and business, and we hope to work with you in the future! Warm Regards, O'Brien Staff.
via Google
Ellie Abdel-Salam
Ellie Abdel-Salam
Prompt, friendly service, reasonable pricing. Mike went above and beyond fixing things that I didn't even know needed fixing! Very knowledgeable and took the time to explain care instructions in order to actually prevent future problems. … read more
Response from business owner
Thank you kindly, Ellie! We are so happy to hear you had such a great service experience with our technician Mike. It was such a pleasure servicing and getting your garage door working smoothly for you on Thursday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Phil Peake
Phil Peake
Mike was very good ti deal with...he explained the problems and fixed everything and was done in an hour...recommend the company to everyone to try them oit to fix your garage door issues.
Response from business owner
Thank you kindly, Phil! We are more than happy to hear that your service experience with Mike was great. It was an absolute pleasure working with you on Friday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
mike trelford
mike trelford
O’brien Garage Doors was an excellent choice for our garage door repair needs. The technician, Mike was very professional, and more importantly, extremely knowledgeable. He quickly identified the problem, serviced our garage door opener, … read more
Response from business owner
Thank you kindly, Mike! We are so happy to hear you had such a great experience with our technician Mike. It was such a pleasure servicing and getting your garage door working smoothly for you this month. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
Lorraine Gilmore
Lorraine Gilmore
Nick, our service person was very quick and efficient in identifying the problems with our Keypad and door. He was very professional and knowledgeable, which is much appreciated.
Response from business owner
Thank you kindly, Lorraine! We are so happy to hear you had such a great experience with our technician Nick. It was such a pleasure assisting you with your garage door keypad needs on Monday. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Roslyn Gottlieb
Roslyn Gottlieb
Mike has diagnosed the issue right away and completed the job in a timely manner. He was very informative and easy to deal with. Good job!
Response from business owner
Thank you kindly, Roslyn! We are so happy to hear your service experience with Michael on Friday was so great. We thank you for your time and business and it was such a pleasure working performing your garage door tune up! Warm Regards, O'Brien Staff.
via Google
Joe Medina
Joe Medina
Hello,Waited 6 weeks for the new Insulated Steel GDoor, and Joe did A Great Job at Installing after a few issues, with Frame & Structure, since the OLD Door was installed in 1974. He did a An Excellent job at Tackling the Install and … read more
Response from business owner
Hello Joe! Thank you so much for taking the time to leave such kind words regarding your recent experience with Joe! We are so happy to have been of service in installing your new garage door for you on Tuesday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, and your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Juliet Narsiah
Juliet Narsiah
The agent was very polite and explained the issue to us. We were pleasantly pleased with the service and would recommend O'Brien Garage doors to others.
Response from business owner
Thank you so much, Juliet! We very much appreciate your time and business, and it was such a pleasure working with you on Wednesday. Warm Regards, O’Brien Staff.
via Google
Michael Carroll
Michael Carroll
Everything was great
Response from business owner
Thank you so much, Michael! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Thursday. Warm Regards, O’Brien Staff.
via Google
Susan Sheehy
Susan Sheehy
Technician was great – quick, informative, helpful, friendly
Response from business owner
Thank you so much, Susan! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Thursday. Warm Regards, O’Brien Staff.
via Google
Patrick Snowden Sr.
Patrick Snowden Sr.
Very affordable the tech came and installed the opener very professional was gone in about 1hr 20 min. Thanks for great service will recommend them to anyone.
Response from business owner
Thank you kindly, Patrick! We are so happy to hear your service experience with our team was so great. It was an absolute pleasure installing your new garage door opener for you on Saturday. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Rakesh Patel
Rakesh Patel
Very honest with pricing and job well done. Very competitive with pricing as well. Don't hesitate for job as he knows what he is doing as he done quickly.
Response from business owner
Thank you so much, Rakesh! We very much appreciate your time and business, and it was such a pleasure installing your new garage door springs for you yesterday. Warm Regards, O’Brien Staff.
via Google
David Wilson
David Wilson
Mike is a great technician! He is professional and he endured I understood the scope of repairs and even pointed out items he recommended for future consideration.He was great!
Response from business owner
Thank you kindly, David! We are so happy to hear that your service experience with Mike was so fantastic. It was an absolute pleasure replacing your garage door spring for you today. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Mike Franey
Mike Franey
O’Brien Garage Doors did a great job. They responded quickly & repaired our unit quickly. I would definitely recommend them. Thank you.
Response from business owner
Thank you kindly, Mike! We are so happy to hear you had such a great experience with our team this month. It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
John Noon
John Noon
Very Nice & Professional
Response from business owner
Thank you very kindly, John! It was such a pleasure getting your door back on track yesterday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Ron Kelly
Ron Kelly
Good and thorough checkup for our garage door. Checked rollers and gave good advice. Lubricated the springs and hinges. Cleaned up after lube. Tightened chain. Showed other areas of future repairs. Nice job and fair price.
Response from business owner
Thank you kindly, Ron! We are more than happy to hear that your service experience with us was so great. It was an absolute pleasure performing your garage door tune-up for you today. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Catherine Kalish
Catherine Kalish
Service technician was great and very helpful
Response from business owner
Thank you so much, Catherine! We very much appreciate your time and business, and it was such a pleasure assisting you with your garage door keypad needs last week. Warm Regards, O’Brien Staff.
via Google
Maureen Kasputis
Maureen Kasputis
The technician, Taylor, was very professional and knowledgeable. I was expecting to be told I needed a new garage door opener unit right from the start, but instead, Taylor told me my unit was good, diagnosed what he believed was the … read more
Response from business owner
Hi Maureen! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Taylor. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you yesterday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Chongsheng Kang
Chongsheng Kang
Technician professional and polite. Good Job!
Response from business owner
Thank you very kindly, Chongsheng! It was such a pleasure performing your garage door tune-up for you today and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Eric Schaeffer
Eric Schaeffer
Fixed my garage doors issues quickly and efficiently, explaining everything so I also received an education.
Response from business owner
Hello Eric! Thank you so very much for taking the time to come leave kind words regarding your service experience with us yesterday. It was such a pleasure working with you! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Mark Cooper
Mark Cooper
I would like to thank the technician who was here and handled everything very professionally. I also would like to thank your staff who responded to my online request for an appointment within 20 minutes.I would not hesitate to recommend … read more
Response from business owner
Hello Mark! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with our team. We are so happy to have been of assistance in installing your new garage door springs for you today! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Beatrice Koval
Beatrice Koval
I was very happy with the work that was done to repair the garage door. Nick was very thorough and fast in doing the job, thank you!O'Brien Garage Doors you are "A" okay 👍
Response from business owner
Thank you kindly, Beatrice! We are so happy to hear you had such a great experience with our technician Nick. It was such a pleasure servicing and getting your garage door working smoothly for you yesterday. We thank you for your time and business, and we wish you a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
Jeffrey Lampkin
Jeffrey Lampkin
The technician Taylor thoroughly explained his assessment in layman's terms and provided stellar customer service. Job well done.
Response from business owner
Thank you kindly, Jeffrey! We are more than happy to hear that your service experience with Taylor was so stellar. It was an absolute pleasure performing your garage door tune up for you today. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Jeannie Vanover
Jeannie Vanover
All goodJoe was greatWould still like a credit card receipt
Response from business owner
Thank you kindly, Jeannie! We are more than happy to hear that your service experience with Joe was great and it was a pleasure working with you this month. Our office team will be contacting you this week to provide you with your service receipt, we appreciate your patience! We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Chuck Arnold
Chuck Arnold
Well done .... same day service... great communication from CSR including 1/2 hour until arrival of tech heads up call... well done!
Response from business owner
Thank you kindly, Chuck! We are so happy to hear you had such a great experience with our team. It was such a pleasure servicing your garage door for you on Monday. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
David Debold
David Debold
Hired O’Brien to replace noisy chain-driven openers. Service was professional, on-time, and thorough. The new openers work flawlessly. Jamaal made sure I got the new codes programmed and understood how to access and use the phone app. … read more
Response from business owner
Hello David! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with Jamaal. It was such a pleasure installing your new garage opener for you on Friday! We thank you for your time and business and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Ricky Pannell
Ricky Pannell
Jamal provided top notch technical skills and was very personable, and professional. He explained why the spring broke and answered all my questions. He stopped the annoying squeaking sound when the garage door opened and closed. … read more
Response from business owner
Hi Ricky! Thank you so much for taking a moment to leave such kind words regarding your recent service experience with Jamal. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in replacing your garage door spring for you on Wednesday. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
S Finnern
S Finnern
fixed quickly and all is working good again
Response from business owner
Thank you so much! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
Molly Flory
Molly Flory
Great service!
Response from business owner
Thank you so much, Molly! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
katherine Collard
katherine Collard
I had an emergency broken door with my car in the garage. They came fast to get the door open so my car could be moved out. I so appreciated their quick response.
Response from business owner
Thank you so much, Katherine! It was such a pleasure working with you on Friday to get your car out of the garage. We are so happy to call you our valued customer and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Marina O'Connell
Marina O'Connell
They are my go-to garage door experts- very responsive and super helpful!
Response from business owner
Thank you kindly, Marina! We are so happy to have been of assistance in installing your new garage door springs for you this month. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Chris Nemarich
Chris Nemarich
Got same day service when I called. They had the door we wanted and it was ordered right away and installed within 1 week. Jamal did a fantastic job and got the door all set up with our existing opener. Very polite and professional and … read more
Response from business owner
Hello, Chris! Thank you so much for taking the time to leave such kind words regarding your recent experience with Jamal and our team! We are so happy to have been of service in installing your new garage door for you on Friday. If you have an extra moment and would like to attach a photo of your new garage door to this review, we would love to see the finished product. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Dennis Thompson
Dennis Thompson
The repairs were completed quicker than I thought possible. the technician was friendly and informative.
Response from business owner
Thank you kindly, Dennis! We are so happy to have been of service in replacing your garage door springs for you on Tuesday. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Allison Roda
Allison Roda
A spring broke on our garage door. OBriens was able to get someone out the following day between 11-2 and day of, called at 10 and said someone would be there in 30 minutes! Technician was friendly and professional and had door working in… read more
Response from business owner
Thank you kindly, Allison! We are so happy to have been of assistance in replacing your broken garage door spring for you on Wednesday. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Marion Marino
Marion Marino
Great job, very knowledgeable and reasonable
Response from business owner
Thank you kindly, Marion! We are so happy to have been of assistance yesterday, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Jane Musya
Jane Musya
The work was done well.
Response from business owner
Thank you kindly, Jane! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
Brenda Connolly
Brenda Connolly
The technician was prompt and professional and very nice.
Response from business owner
Thank you kindly, Brenda! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune-up for you last week. Warm Regards, O’Brien Staff.
via Google
Ken Wolfson
Ken Wolfson
In a word: FANTASTIC! Great sales and installation, tip top quality, fair HONEST, and an absolute pleasure to deal with! And by the way, I am a tough to please guy! They exceeded all expectations!!
Response from business owner
Hello, Ken! Thank you so much for taking the time to leave such kind words regarding your recent experience with our team! We are so happy to have been of service in installing your new garage door for you on Wednesday. If you have an extra moment and would like to attach a photo to this review we would love to see the finished installation. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Bob Geck
Bob Geck
Georgia and her team at O'Brien were awesome and very helpful in our new garage door install. The product and materials were of high quality and the install team were professional, friendly and proficient. Thanks for everything and have a… read more
Response from business owner
Hello Bob and Stephanie! Thank you so much for taking the time to leave such kind words regarding your recent experience with Georgia and our team! We are so happy to have been of service in installing your new garage door on Tuesday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Barney Kennerly
Barney Kennerly
Quality service good response
Response from business owner
Thank you so much, Barney! We very much appreciate your time and business, and it was such a pleasure working with you on Tuesday. Warm Regards, O’Brien Staff.
via Google
Sam B
Sam B
O’Brien garage door ( tech-Joe) did a great job. Gave me all my options on how to repair my noisy and grinding door.No pressure to do all of the recommended repairs. Just answered all my questions and let me decide.Thanks Joe.Also thank … read more
Response from business owner
Thank you kindly, Sam! We are so happy to hear you had such a great experience with our technician Joe. It was such a pleasure servicing and getting your garage door working smoothly for you yesterday. We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Nickie Akyeampong
Nickie Akyeampong
Glen was an amazing technician and knew what the problem was with my garage and fixed it right away.
Response from business owner
Hello Nickie! Thank you so much for taking the time to come leave kind words regarding your recent service experience with Glen. It was such a pleasure working with you! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
V Jordan
V Jordan
The Technicians were timely, friendly, courteous, knowledgeable and professional...my issue was addressed very quickly and the cost of repairs were reasonable... thanks! Mr. "J"
Response from business owner
Thank you very kindly, Mr. Jordan! We are so happy to have been of assistance with your garage door needs. We thank you for your time and business and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
John Feder
John Feder
Got it fixed!!
Response from business owner
Thank you, John! It has been a pleasure working with you on Wednesday! Warm Regards, O'Brien Staff.
via Google

Contact Us

Get in touch with a Garage Door Repair Specialist in your area when you contact O’Brien Garage Doors. You can either Contact Us, Schedule an Appointment, or Request a Quote on a new garage door!

Serving Baltimore, MD and the Greater Metropolitan Area