Our Reviews

Here’s what our customers are saying about us!

From 127 reviews
Sherri Robinson
Sherri Robinson
Polite, courteous, and helpful. Assessed and fixed my garage door problems quickly and didn’t try to sell me things I didn’t need, which I truly appreciated.
Response from business owner
Hello Sherri! Thank you so very much for taking the time to come leave kind words regarding your recent service experience with us. It was such a pleasure working with you last Monday! We thank you for your time and business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Andrew Klein
Andrew Klein
Totally responsive-came one day after I called. It was a pleasure to watch a really knowledgeable professional do what he really knows. Fast, flawless, and thorough.
via Google
Win Singleton
Win Singleton
They offer a terrific service. I have had them come for their garage door "tune-up" several times and their work has been great. I just had a repair done yesterday to the garage door opener. The representative did the work quickly while … read more
Response from business owner
Thank you so much Win! We very much appreciate your kind words regarding your recent and past service experiences with us. It has been an absolute pleasure working with you and performing your garage door tune ups! We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O’Brien Staff.
via Google
Sarah Price
Sarah Price
The Tech that was sent out was the best, he knows his craft. He made quick work of the repairs needed to our door and he's a funny guy! I would recommend you guys and to my family which says a lot.Great job!
Response from business owner
Thank you kindly Sarah! We are so happy to hear that your service experience with us was so great. It was such a pleasure installing your new garage door springs for you on Friday! We thank you for your time, your business, and we wish you a wonderful week! Warm Regards, O'Brien Staff.
via Google
Michael Sperato
Michael Sperato
My doors seemed to be getting louder with more vibration. Nick arrived promptly and checked it out and said springs were fine but new pulleys and rollers would ease stress on the openers and dampen the vibrations. They gave me a fair price … read more
Response from business owner
Hello Michael! We are so happy to hear that you had such a pleasant service experience with our technician Nick! It was an absolute pleasure replacing your garage door pulleys and rollers for you yesterday. We thank you so very much for your time, your business, and we wish you a wonderful weekend! Warm Regards, O’Brien Staff.
via Google
Carol Mahoney
Carol Mahoney
Nick did a great job on our garage door opener. He was professional and thorough.
via Google
Lloyd Pernell
Lloyd Pernell
Nick was very professional and knowledgeable. He took the time to assess the condition of our doors and explain what was needed and why. Thank you. Good job.
Response from business owner
Thank you kindly Lloyd! We are so happy to have been of assistance in servicing your garage door for you. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Janet Miller
Janet Miller
Nick was great, very polite, and great service. He replaced the large spring that was broken, oiled everything, and added a keypad and all done very quick and efficiently. They came next business day after we called. Great service!
Response from business owner
Hi Janet! Thank you very kindly! We are so happy to hear that your service experience with Nick was great. It was such a pleasure changing out your garage door spring, as well as installing your garage door keypad for you. We hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Raniel Hidalgo
Raniel Hidalgo
Nick showed up on a same day appointment and knocked out some critical repairs and upgrades to our garage mount. Very professional and efficient work. I'm not surprised he has a lot of great reviews here! Highly recommend this company!
Response from business owner
Thank you very much Raniel! It was such a pleasure servicing your garage door for you and we are so happy to hear that your service experience with Nick was great. It always makes our day to hear such kind words from our valued customers! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Susan Tesauro
Susan Tesauro
The technician was friendly, professional & very helpful. Represents your company well!!
Response from business owner
Thank you kindly Susan! It was such a pleasure installing your keypad for you and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
A. Nalim
A. Nalim
We have used O'Brien twice now. Last September to completely replace the motor, and today to replace the rollers and a broken spring. Both times we have had excellent service. Nick knew what he was doing and was very courteous and friendly… read more
Response from business owner
Hello Amena! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in servicing your garage door for you. It has been such a pleasure working with you over the years and hope you have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Craig Ferdock
Craig Ferdock
Nick performed an excellent repair
Response from business owner
Thank you very much Craig! It was a pleasure replacing your lifetime warranted springs, and it has been such a pleasure working with you over the years! Please feel free to give us a like on Facebook for future deals, updates, news, and more! Warm Regards, O'Brien Staff.
via Google
Brandie S.
Brandie S.
5+ stars!!! Nick was amazing; friendly, on time, courteous, knowledgeable, helpful, skilled, beautiful work. I can’t recommend this company enough for any of your garage services. The company and technicians are very top notch, fair, and … read more
Response from business owner
Thank you very kindly Brandie! We are so happy that you were very satisfied with your experience with Nick last week! It was such a pleasure assisting you with your garage door needs! We thank you for your time and business and look forward to working with you for many years to come! Please feel free to give us a like on Facebook to see posts, deals, and updates! Warm Regards, O'Brien Staff.
via Google
Bette Carpenter
Bette Carpenter
Nick was courteous, helpful, efficient, and fixed garage my garage with no problems!! Great technician!!
Response from business owner
Thank you so much Bette! We very much appreciate your time and business and are happy to have been of assistance! Please feel free to give us a like on Facebook or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.
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Mark Kvarta
Mark Kvarta
Just had Nick come out after a no-hassle scheduling of a tune-up service online. Received a heads-up call during the 3 hour window provided. Nick was on time, courteous, efficient, and knowledgeable. It took no-time for 6 cracked hinges to … read more
Response from business owner
Thank you very much Mr. Kvarta for your kind words, your business, and for your time! We are so happy to have been of service with your garage door needs and are happy to hear you were satisfied! We hope that you have a wonderful rest of your week and we look forward to working with you for many years to come! Please feel free to like us on Facebook for news, updates, deals, and more! Warm Regards, O'Brien Staff.
via Google
Sheila Keller
Sheila Keller
Nick was very professional, explaining the repairs I needed in terms I could understand. He did a fantastic job. I'm a widowed senior and sometimes I don't get around well. He was so considerate that he even put my recycling out for me … read more
Response from business owner
Hi Sheila! Thank you for your sweet words! We are so happy that you were satisfied with Nick's service and that he was able to help you with your garage door needs and more! We are so happy to have been of service, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Beverly Woodard
Beverly Woodard
I was very pleased with the work done by my technician Nick. He analyzed my problem and offered excellent advice. He kept the work to one hour to keep my cost to a minimum. I would recommend this company to anyone looking for honesty, … read more
Response from business owner
Hi Beverly! Thank you so very much for your very kind words regarding your recent service with us! It was our pleasure! We are so happy that you were satisfied with Nick's workmanship and advice. We thank you for your time and business and look forward to working with you for many years to come! Please feel free to like us on Facebook and/or follow us on Instagram for news and updates!
via Google
Kathleen Law
Kathleen Law
Fast service and very professional...
Response from business owner
Hi Kathleen! Thank you so very much for your kind words! It was a pleasure working with you, and we hope that you have a wonderful rest of your week!! Warm Regards, O'Brien Staff.
via Google
Deborah Kuhns
Deborah Kuhns
O'Brien gave us an estimate the day we called, and the price was better than expected. Nick was our estimator/installer, and he did an AWESOME job! He took great care during the install and has obvious pride in his workmanship, as he made… read more
Response from business owner
Hi Deborah! Thank you very much for taking the time to come and leave kind words regarding your recent install by Nick! We are so very happy that you were satisfied and appreciate your choosing to work with us! If you have an extra moment and would like to attach a photo of your new door to this review we would love to see the finished product! We thank you very much for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Mary Dickerson
Mary Dickerson
Nick was awesome! Quick response and friendly.
Response from business owner
Thank you very much Mary! It was such a pleasure installing your new door for you! If you have and extra moment and would like to attach a photo of your new door to this review we would love to see the finished product! We very much appreciate your time and business, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Jonathan Bright
Jonathan Bright
Nick did a great and fast job. The door is working like new !
Response from business owner
Thank you very much Jonathan for your kind words, your business, and your time! It was our pleasure, and we look forward to being assistance for many years to come! Warm Regards, O'Brien Staff.
via Google
Brad Hines
Brad Hines
I moved into a town home with an original wooden garage door that started to rot and needed to be replaced. Since it wasn't an "urgent" matter, I decided to get a few quotes first. I got a quote from the company recommended by the HOA and … read more
Response from business owner
Hi Brad! Thank you so very much for taking the time to come and leave such kind words regarding your experience with your install! We so very much appreciate it and it always makes our day so wonderful – managers, technicians, office staff included! We share your kind words with each person involved in your experience! We are so happy to have been of service and work with you on your new door and opener install! If you have an extra moment and would like to attach a photo to this review of your new door we would love to see the finished product! We thank you very much for your time, your business, and for choosing to work with us! We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Eliana Manville
Eliana Manville
Nick was outstanding. He went over all details of the job and make additional recommendations. His work exceeded expectations and was done in a timely manner. I would highly recommend O'Brian Garage Doors and Nick to anyone looking for … read more
Response from business owner
Thank you so very much Eliana! We are so happy that you were satisfied with Nick's service! We thank you very much for your time and business and look forward to working with you for many years to come on any garage door needs that you may have! Warm Regards, O'Brien Staff.
via Google
Cheryl Moreland
Cheryl Moreland
Awesome visit. Nick was great!. Very professional. Reviewed my garage door setup, made recommendations, reviewed them with me and then made the changes. Very quick. My sensors were bad so that is why my door wouldn't stay down...25 … read more
Response from business owner
Hi Cheryl! Thank you very kindly for taking the time to come and provide feedback regarding your recent experience with Nick! We are so happy that your garage door is in proper working order now, and we are so happy to have been of assistance! We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Alicia Byrd
Alicia Byrd
Nick gave quick professional service. I would recommend this company to others!
Response from business owner
Thank you very much Alicia! We very much appreciate your time and business and are so happy to have been of assistance!
via Google
i5 ELITE Youth Sports Organization
i5 ELITE Youth Sports Organization
Great same day service. Nick was informative and efficient.
Response from business owner
Thank you so very much! We are happy that we were able to assist! We very much appreciate your time and business! Warm Regards, O'Brien Staff.
via Google
Douglas Hough
Douglas Hough
I found O’Brien through a mailer, just when we needed our a garage door repaired. I called for an appointment, got one the next day. As others have noted, Nick was courteous and efficient. Did the job right, and didn’t try to up-sell me. … read more
Response from business owner
Thank you so very much Mr. Hough for taking the time to come and leave kind words regarding your recent experience with Nick! We are so happy to have been of service and get you all taken care of. We are happy as well that when you ran into a problem you gave us a call and we were able to get it all taken care of under warranty. We hope all is working well and we look forward to being of service for many years to come! Warm Regards, O'Brien Staff.
via Google
David Kovack
David Kovack
Nick was very knowledgeable, friendly, timely, etc. Did a great job. We are very pleased all around. Thanks O'Brien.
Response from business owner
Hi Mr. Kovack! Thank you so very much for your kind words regarding your recent install with us! It was such a pleasure working with you to install your door and opener! If you have and extra moment and would like to attach a photo of your new door to this review we would love to see the finished product! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Ken Murray
Ken Murray
Nick did a great job replacing springs and bearings. They responded with an immediate appointment. O'Brien is my go to for garage door maintenance.
Response from business owner
Thank you so very much Ken for taking the time to leave kind words regarding your experience with Nick! It has been an absolute pleasure working with you over the years, and we are so happy to be of service! We thank you for choosing to work with us, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
girl uncorked
girl uncorked
Nick was super polite & knowledgeable. Excellent bedside manner. My 4 yr old was thrilled to see another human. He fixed our garage during a pandemic ... oh, by the way, he is soooo handsomely dashing. 🙌🏼💯🍹😎
Response from business owner
Thank you so very much for all of your kind words regarding your recent service with Nick! We are so very happy to have been of assistance and get you all taken care of, and offer some social interaction for your adorable 4 year old during this time! 🙂 We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Apollo Teng
Apollo Teng
Nick is good! Thank you for the service!
Response from business owner
Thank you very kindly Mr. Teng! It was such a pleasure working with you, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
debbie pindell
debbie pindell
I place a call on Wednesday morning, and Nick from O'Brien Garage Doors arrive the same day, WHAT SERVICE!!!!! KUDOS to NIck. He did a great job replacing our garage door, and was very professional.
Response from business owner
Hi Debbie! Thank you so very much for taking the time to come and leave kind words regarding your experience with Nick! It was our pleasure getting a new door installed for you! We are so happy you were satisfied! If you have an extra moment and would like to add a photo of the door install to this review we would love to see the finished product! We thank you again for your business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Bryn Hansen
Bryn Hansen
Great technician Mike came out and installed a new lift motor for our door. On time and the install was very professional. Happy to recommend
Response from business owner
Hi Bryn! Thank you so very much for taking the time to come and leave kind words regarding your experience with Mike! It was such a pleasure installing your new garage door opener for you and we are so happy you are satisfied! We thank you for your time and business and look forward to being of assistance in the future with any garage door needs you may have! Warm Regards, O'Brien Staff.
via Google
Linda Scalzo
Linda Scalzo
Thankful for the courteous, professional, same-day service I received from Nick. He had all parts needed on his truck to get my failed garage door operating better than ever. He took the time to answer my many questions and concerns and … read more
Response from business owner
Hi Linda! Thank you so very much for all of your kind words regarding Nick, Aubrey, and Pryce! We so very much appreciate your time and for choosing to have us out to your home to repair your garage door system! It was such a pleasure working with you, and we very much look forward to working with you for many years to come!! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Dara Blazek
Dara Blazek
A special shout out to Nick G for his amazing service with an exceptional job done! How grateful we are for you!
Response from business owner
Thank you very kindly Dara! We very much appreciate your kind words regarding Nick, your time in having us to your home, and your business! We hope that you have a wonderful week and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
stephen davis
stephen davis
Nick of O’Brien Garage Door was wonderful.He was very professional, friendly, efficient, and thorough. He installed a new garage door motor, and tracks, as well as put sealant strips around the outside to reduce drafts coming into the … read more
Response from business owner
Hi Stephen! Thank you so very much for taking the time to come and leave such kind words regarding your experience with Nick! We are so happy that your experience was very satisfactory and that Nick got all of your garage door needs taken care of! It was such a pleasure working with you and we are so happy to have been of service! We thank you for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Thomas Spilman
Thomas Spilman
We are more than satisfied with our new garage doors. The experience with O'Brien was excellent. The project flowed easily from beginning to completion. Mike our installer was knowledgeable and enthusiastic.
Response from business owner
Hi Thomas! Thank you very much for taking the time to come leave kind words regarding your experience with us and the installer! We very much appreciate your time and business and are so happy to have been your garage door company of choice! If you have an extra moment and would like to attach a photo of the new door to this review we would love to see the finished product! Thank you again and we hope that you have a wonderful week! Warm Regards, O'Brien Staff.
via Google
Wayne Arden
Wayne Arden
Nick G came out within an hour of our call to O’Brien’s. Nick was exceptionally professional, knowledgeable and extremely helpful at this difficult moment. Nick and this company provided stellar, quality service with great price.. O’Briens … read more
Response from business owner
Hi Wayne! Thank you very much for taking the time to come and leave kind words regarding your recent experience with Nick! We are so happy that you were pleased with the process of your estimate and door installation! If you have an extra moment and would like to attach a photo here of your new install we would love to see the finished product! We thank you very much for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
John Huang
John Huang
Nick was doing a great job for the new garage door and openers.
Response from business owner
Thank you very much John! It was such a pleasure doing your door/opener installation for you. We very much appreciate your business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Tom Slagle
Tom Slagle
Nick came out and serviced my garage door..he was respectful to my mother and she was happy....therefore I am very happy with his service and will use him again...thank youTom slagle
Response from business owner
Thank you very much Tom for taking the time to come and leave kind words regarding your recent experience with us! It was such a pleasure getting your mother's garage door needs all taken care of and has been in the past as well. We thank you guys very much for your time and business and look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Liz Martinez
Liz Martinez
NIck just installed my garage door and I could not be happier!! He had a challenging workspace to contend with being as it is my art studio. He was nice as can be and did a beautiful job...outstanding! I will be recommending him to … read more
Response from business owner
Hi Liz! Thank you so very much for coming and taking the time to leave such kind words regarding your recent experience with us! We are so happy that your experience with Nick and Heather were memorable, and so happy that you are very pleased with your install! We thank you very much for your time, for your business, and look forward to working with you for many years to come! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
J.J. Herbert
J.J. Herbert
Chris H came by our house yesterday as both our garage doors and garage door openers were not functioning. He was incredibly courteous and diagnosed the problem quickly. He didn’t spend time up selling us on things we didn’t need and was … read more
Response from business owner
Hi. J.J.! Thank you so very much for taking the time to come and voice kind words regarding your recent experience with Chris last week! We are so happy to hear we got you all taken care of and were able to get everything working properly for you. It has been such a pleasure working with you guys, and we look forward to working with you for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Frank Giove
Frank Giove
We can"t thank O'Brien enough, what great service!We arrived home around 4pm yesterday to find our garage door would not open. We called O'Brien , who was highly recommended by a neighbor, and Cami immediately said they would try to … read more
Response from business owner
Hi Frank! Thank you so very much for taking the time to come and spread kind words regarding your service with Nick yesterday and your interaction with Cami! It makes us so happy to hear that you were satisfied with your service. It was such a pleasure replacing your springs/rollers and servicing your door system. We thank you very much for your valued time, your business, and look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
via Google

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Serving Baltimore, MD and the Greater Metropolitan Area